Activity Cancellation Policy
We understand that plans can change, and we aim to keep things as flexible as possible.
48 hours or more before your activity: You’ll receive a full refund—no fuss, no worries.
Less than 48 hours before your activity: Unfortunately, cancellations made within this window will incur the full charge.
If you need to make any changes or cancel your booking, please contact reception or email [email protected] as soon as you can—we’re always happy to help where possible!